Privacy Policy

Introduction

Centolla is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU 2016/679) and applicable national laws. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website lucidforecast.com.

Data We Collect

We may collect the following types of personal data:

• Personal identification information: name, email address, location, phone number
• Device information: unique device identifiers, operating system versions, device settings
• Usage data: timestamps and types of services accessed
• Location data: derived from your device or IP address

We collect this data through:

• Contact forms and email communications
• Demo requests
• File downloads
• Browser cookies
• Social media interactions

How We Use Your Data

We process your personal data for the following purposes:

• Website administration and security
• Responding to your inquiries and providing customer support
• Sending marketing communications (with your consent)
• Research and product development
• Compliance with legal obligations

Legal Basis for Processing

We process your data based on:

• Contractual necessity: to fulfill our obligations or take pre-contract steps
• Consent: which you can withdraw at any time
• Legitimate interests: website optimization, IT security, fraud prevention
• Legal obligations: compliance with applicable laws and regulations

Data Retention

We retain your personal data for the duration of our business relationship and for a maximum of 2 years after the relationship ends. Data submitted through contact forms is retained for up to 2 years.

International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

Data Sharing

We may share your personal data with:

• Centolla group companies
• Financial and judicial authorities upon lawful request
• External service providers who assist in our operations

Your Rights

Under GDPR, you have the right to:

• Access: obtain copies of your personal data
• Rectification: correct inaccurate or incomplete data
• Erasure: request deletion of your data under certain conditions
• Restriction: limit how we process your data
• Objection: object to certain types of processing
• Data portability: receive your data in a portable format

We will respond to your requests within one month.

Cookies

We use the following types of cookies:

• Functionality cookies: to remember your preferences
• Statistical cookies: to monitor visitor patterns and improve our website
• Advertising cookies: to track behavior for relevant advertising
• Targeting cookies: to build visitor profiles

You can disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Marketing Communications

You can opt out of marketing communications at any time by contacting us at the address below or using the unsubscribe link in our emails.

Contact Us

For any questions about this Privacy Policy or to exercise your rights, please contact us:

Centolla
32 rue des Volontaires
75015 Paris, France
Email: contact@centolla.org